Frequently Asked Questions

Find answers to common questions about the vehicle import process.

UrbanDrive Car Sales is a fully registered and trusted vehicle importer in Sri Lanka. We are registered with the Department of Motor Traffic, Sri Lanka Customs, and the Inland Revenue Department, ensuring complete transparency and legal compliance in all our operations.

We specialize in importing high quality cars and SUVs, primarily from Japan. Our focus is on reliable, well maintained vehicles that offer excellent value for money to our customers.

We have partnered with several trusted and reliable vehicle exporters in Japan and have access to all major Japanese vehicle auctions. There are no middlemen or brokers involved in the process as we work directly with exporters and purchase vehicles straight from auctions, ensuring full transparency, authenticity, and the best possible pricing for our customers.

We prioritize vehicle quality from the very beginning. We purchase only auction grade 4.5 or above vehicles to ensure they are in excellent condition. Before placing any bid, we carefully review the auction sheet, auction photos, and manufacture year to confirm the vehicle's authenticity and overall quality.

Once the vehicle is purchased and arrives at the shipping yard, we provide yard photos so you can see its actual condition before shipment. After the inspection, we also share the inspection certificate, giving you complete confidence in the condition and transparency of your purchase.

On average, the full import process takes 6 to 10 weeks from Japan to Sri Lanka. The duration depends on shipping schedules, inspection timelines, and customs clearance. Throughout the journey, we keep you informed at every stage from purchase to port arrival.

  • •Vehicle purchase price (auction or dealer)
  • •Exporter charges (including shipping, insurance, and inspection)
  • •LC charges from your local bank
  • •Customs duties and taxes
  • •Clearing charges (clearing agent fees and demurrage, if applicable)

When you purchase a vehicle from us, we provide a detailed tax estimation to help you plan your import with confidence. You can also use our comprehensive Tax Calculator on our website to estimate import duties and taxes or verify the calculations yourself for complete transparency.

Demurrage is a charge imposed when vehicle remains at the port beyond the allowed free time. Use our Demurrage Calculator to estimate these charges and plan your vehicle clearing cost accordingly.

Still have questions?

We're here to help! Contact us directly for expert guidance on your vehicle import journey.

Phone Number

077 66 10 600

Powered by Passion, Built on Trust 🇱🇰